Scout Analytics has been sold to ServiceSource
$32,500,000
First Analysis acted as the exclusive financial advisor to Scout Analytics, a leading SaaS provider of repeat and recurring revenue optimization, in its sale to ServiceSource for for $32.5 million.
About Scout Analytics:
Headquartered in Issaquah, Washington, Scout Analytics was the leading SaaS provider of repeat and recurring revenue optimization, enabling any company to evaluate customer usage data and derive actionable pricing, engagement and upsell opportunities that increase profitability and minimize customer churn. The Scout platform employed a patented usage data platform that correlates revenue streams with user behavior to increase the lifetime value of the user. The company’s solutions combined behavioral analytics, data integration and expert revenue advisor support to identify untapped sources of subscription and transaction revenue.
About ServiceSource:
ServiceSource International brings the world’s greatest brands closer to their customers through digitally-enabled solutions and data-driven insights that personalize and power the “moments that matter”. Backed by 20 years of experience, an industry-leading technology platform, a robust global footprint and a powerful suite of solutions that enhance every touchpoint along the Customer Journey Experience (CJX), ServiceSource delivers impactful revenue growth for global market leaders. Operating out of eight countries with more than 3,000 sales delivery professionals speaking 45 languages, ServiceSource drives billions of dollars in client value annually. ServiceSource is now part of Concentrix (CNXC).